★★★★★
Leak under the kitchen sink
“The office explained how the call-out worked and kept me updated. The engineer explained the repair before getting started.”
FIX PLUMBING · LONDON
Customer feedback.
Service that speaks for itself.
We aim to make every visit straightforward: clear communication, an explanation of the work required and a chance to ask questions before repairs are approved.
London and Greater London ·
Plumbing, heating and drainage
01 CUSTOMER EXPERIENCE
Good service starts with listening.
Every property issue is different. We want customers to know what has been found, what the available options are and what the next steps involve.
02 CUSTOMER REVIEWS
Plumbing and property repair feedback.
★★★★★
Blocked bathroom drain
“The shower had been draining slowly for a while. They checked the drain, cleared the blockage and gave me a few tips to help prevent it happening again.”
★★★★★
Toilet flush repair
“The toilet cistern wasn’t working properly. The engineer explained what was wrong and sorted it during the visit.”
★★★★★
Radiator not heating properly
“The radiator was cold at the bottom, so I asked someone to check it. The engineer explained the options instead of jumping straight to replacing it.”
★★★★★
Urgent pipe leak
“I noticed water coming from a pipe and called straight away. The team took the details and talked me through what to do while help was being arranged.”
★★★★★
Kitchen tap replacement
“The tap kept dripping and the handle had got really stiff. The replacement was fitted neatly and the kitchen was left tidy.”
★★★★★
External drainage issue
“We had an issue with the outside drain. The engineer checked it and explained what needed doing in a way that was easy to understand.”
★★★★★
Water pressure problem
“The water pressure kept changing. The engineer checked the fittings and explained what might be causing the problem.”
★★★★★
Washing machine connection
“The washing machine connection was leaking. They checked the fitting and explained what needed to be done. The whole process was straightforward.”
★★★★★
Leaking toilet cistern
“The toilet kept running after flushing. The engineer explained the fault and what was needed to fix it.”
★★★★★
Blocked kitchen sink
“The kitchen sink kept backing up. They checked for the blockage, cleared it and explained what I could do to help stop it coming back.”
★★★★★
Bathroom plumbing repair
“A bathroom fitting had started leaking. The engineer explained the repair first, then checked everything once the work was finished.”
★★★★★
Heating controls checked
“The heating wasn’t responding properly. The engineer looked into the fault and talked us through the options clearly.”
★★★★★
Help after a water leak
“I called about a leak and the team were helpful. They asked the right questions and explained what would happen next.”
★★★★★
External drain inspection
“There was a bad smell coming from the outside drain. The engineer explained what might be causing it and what to do next.”
03 NEED HELP?
Tell us what needs fixing.
Call to explain the issue, check availability and discuss the next steps.